FAQs

HOW MUCH HAIR DO I NEED? 

A full sew-in weave with our Raw Human Hair, would need approximately 8 to 10 ounces of hair. We recommend buying 3 bundles of hair for lengths 14” to 18”. We recommend 4 bundles for lengths 20″or longer. 

Keep in mind that since the hair is sold by total weight the rule is: “The longer the hair, the shorter the weft.”

CAN I COLOR THIS HAIR? 

This is 100% raw human hair that has not been processed is not processed in anyway. You can color the hair, however once our hair is treated in any way, it is no longer raw. Be sure to keep color treated hair conditioned and moisturized.

HOW LONG DOES THIS HAIR LAST? 

This hair can last for a long time, the better you take GOOD care of it the longer you can have it and reuse! Our clients generally use the hair for 6 to 12 months.

MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES: 

Shampoo at least once a week
Use a shampoo no higher than pH7
Do NOT massage
Rinse thoroughly with lukewarm water
Apply conditioner, comb through with a wide tooth comb, starting with the ends working your way up you scalp
Rinse thoroughly
Let air dry

 

CAN I MAKE CHANGES TO MY ORDER?

At Her Hair Cartel we are committed to providing you the best experience possible. We will try to accommodate any reasonable request prior to the order shipping. Please send all order requests through Contact Us and be sure to include your order number.

DO YOU OFFER SHIPPING OR PICKUP?

At Her Hair Cartel our orders usually take 1-2 days for processing and 5-7 days for shipping. We ship worldwide. We do not offer pickup.

IS THERE A REFUND POLICY?

At this time, all sales are final and there is not a refund policy.